Shipping policy

At Vicksburg Mall, we want your order to arrive safely and on time. This Shipping Policy explains our processing times, shipping coverage, and estimated delivery timeframe.

Shipping Within the United States

We currently offer shipping within the United States only.

We do not offer international shipping at this time.

Orders can be shipped to valid residential and commercial addresses within the United States.

Processing Time

Orders are typically processed and prepared for shipment within 2–3 business days after the order is successfully placed.

Processing includes order verification, product preparation, packaging, and handing the package over to the shipping carrier.

Please note that processing times may occasionally be longer during holidays, promotional periods, or periods of unusually high order volume.

Transit & Delivery Time

After your order has been processed and shipped, the estimated transit time is approximately 3–5 business days.

Estimated Total Shipping Time

Processing: 2–3 business days
Transit: 3–5 business days
Total estimated delivery time: 5–8 business days

Delivery times are estimates and are not guaranteed, as carrier delays or circumstances outside our control may occasionally affect delivery.

Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.

Tracking information may take some time to become active after the package has been handed to the carrier.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

Vicksburg Mall is not responsible for delays or additional costs caused by incorrect, incomplete, or undeliverable shipping information provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible.

Delayed or Missing Orders

If your order has not arrived within the estimated 5–8 business day delivery timeframe, please contact our customer support team so we can help you check the status of your shipment.

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control, including weather, carrier delays, holidays, or other transportation disruptions.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us with your order number and relevant details so we can assist you.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and the damaged item.

Questions About Shipping?

If you have any questions about our shipping policy or your order, please contact us:

Name: Vicksburg Mall
Number:+1 601-634-0823
Email: support@Vicksburgmall.shop
Address: 3505 Pemberton Square Blvd, Vicksburg MS 39180, United States